How Can We Help?
Owned and operated by Terrace and Table, we are happy to answer questions about pergolas, outdoor kitchens, patio furniture, and more.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Larger items like pergolas and outdoor kitchen setups may ship via freight carrier with scheduled delivery.
How can I track my order?
Once your order ships, you will receive a confirmation email with your tracking number. You can use that number to follow your delivery status in real time. For freight shipments of larger patio furniture sets or pergolas, the carrier will typically reach out to schedule a delivery window.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your space, please refer to our Return Policy page for full details on how to start a return. We want you to be completely satisfied with how your outdoor area comes together.
Can I exchange an item for a different style or finish?
We are happy to help with exchanges within our 30-Day Returns window. If you need a different table finish or a different fire pit size, contact us and we will walk you through the process. Please review our Return Policy for specific eligibility details.
What materials are your outdoor furniture pieces made from?
Our collections feature weather-resistant materials designed for outdoor durability, including powder-coated aluminum, all-weather wicker, and fade-resistant fabrics. Each product page lists specific materials so you can choose the best fit for your patio, deck, or garden setup.
Do you offer design guidance for setting up an outdoor kitchen or patio layout?
We love helping customers plan their outdoor spaces. Whether you are building out a full outdoor kitchen or arranging a fire pit seating area, our team can share recommendations based on your space and how you like to entertain. Just send us a message with your ideas and dimensions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If your new patio set or fire pit is not the right fit, our return window gives you time to decide.
